# Privacy policy

### 1. Introduction

Our service is a Web3 freelance platform integrated with Telegram. We help talents and customers connect securely, manage contracts, and facilitate payments using blockchain technology.

By using our Telegram bot or mini-app, you agree to the practices described in this policy.

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### 2. Data we collect

We collect the following types of information:

* **Telegram User Information:** Telegram user ID, username, first name, and other public info
* **Profile Details:** Talent expertise, skills, bio, portfolio links, avatar.
* **Transaction Data:** USDT payments, smart contract addresses.
* **Chat History:** Communication between customers and talent within the chat with the Workton bot - each message is logged in the dispute resolution mediation service. Nobody but a Workton mediation officer has access to messages secured on servers.
* **Usage Data:** Analytics about app interactions to improve our services.

We do not collect passwords or private keys. Users connect wallets externally and sign transactions externally too.

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### 3. How we use your data

We use your data to:

* Provide and improve our talent marketplace.
* Facilitate safe contract escrow and payments.
* Enable in-app communication between users.
* Verify user identity and prevent fraud.
* Comply with applicable laws and regulations.
* Conduct analytics and improve user experience.

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### 4. Data storage and security

* Data is stored securely on our servers with encryption where appropriate.
* Smart contract transactions and USDT payments are recorded on the blockchain and are available publicly.
* We implement industry-standard security practices to protect your data.
* However, no system can guarantee absolute security. Use blockchain and wallets responsibly.

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### 5. Sharing with third parties

We do not sell your personal data. We may share limited data with:

* Payment processors for USDT transactions.
* Blockchain networks to record escrow transactions.
* Service providers who help us operate the platform (e.g., KYC - didit.me, hosting, analytics).
* Authorities if required by law.

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### 6. User rights

Depending on your jurisdiction, you may have the right to:

* Access your personal data.
* Correct or update inaccurate data.
* Request deletion of your data.
* Object to certain processing.
* Withdraw consent (where applicable).

To exercise these rights, please contact us via the details below.

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### 7. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal data from children.

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### 8. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via Telegram or our website.

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### 9. Contact Us

If you have questions about this Privacy Policy, please contact:

* **Email:** [info@workton.io](https://app.gitbook.com/u/uqZzrIlGW9YTeJpMiwREJjs67vf2)
* **Telegram:** Workton [support account](https://t.me/workton_support_ellie)

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For more about our service, visit [workton.io](https://workton.io)