# Fees and commissions

### 1. No Commission for talent

**Talent keeps 100% of their earnings** - we never take a cut from what talent earns.

* If a talent bids $1,000, they receive the full $1,000
* No deductions, no hidden fees for talent
* Complete transparency in earnings

***

### 2. Customer service fee

**Customers pay a 2-10% service fee** on top of the talent bid when releasing payment.

* A service fee is charged only when the customer approves and releases funds to the talent
* No upfront fees - you only pay when the work is completed to your satisfaction

**Example:**

* Talent bids: $1,000 USDT
* Your total cost: $1,100 USDT ($1,000 to talent + $100 service fee)
* Talent receives: $1,000 USDT (100% of their bid)
* If there is a talent's referral, they will be funded $5 USDT (from service fee) - no extra from the customer's one 
* If there is a customer referral, they will be funded $5 USDT (from service fee) - no extra from the customer's one

***

### 3. Blockchain Transaction Fees

All payments are processed on the TON blockchain using USDT:

* **Gas fees:** \~0.3 TON per transaction (for escrow deposit, release, or cancellation)
* **Blockchain security:** Funds are held in a smart contract escrow

***

### 4. Payment Flow

1. **Escrow deposit**: Customer deposits project amount first to start the project + TON gas fee
2. **Secure hold**: Funds locked in a blockchain smart contract until work approval
3. **Service fee payment on realese**: a 2-10% service fee is charged only when releasing payment + TON gas fee
4. Project cancellation: Customer pays only TON gas fee to return money back

***

### 5. Why Our Model Is Better

**For talent:**

* **100% earnings retention** - industry-leading
* No surprise deductions or hidden fees
* Transparent payment structure

**For customers:**

* **Lower total costs** than traditional platforms (many charge 15-20% total)
* Pay only when satisfied with the delivered work
* Blockchain-secured escrow protection

***

### 6. Referral Program

* **Earn rewards** by referring new users to the platform
* Referral bonuses are paid from platform revenue, not user fees
* Details available in the [Referral Program section](/workton-docs/instructions/referral-program.md)

***

### 7. Frequently Asked Questions

**Q: Do talent pay any fees?**\
A: No. Talent keeps 100% of their bid amount.

**Q: When do customers pay the service fee?**\
A: Only when you approve work and release payment to the talent.

**Q: What are blockchain fees?**\
A: Small TON network fees (\~0.3 TON) for secure smart contract transactions.

**Q: Can I get a refund if unsatisfied?**\
A: Yes, funds remain in escrow until you approve. Refunds and cancellations are available anytime and require only the TON gas fee commission.

***

For questions, visit [docs.workton.io](https://docs.workton.io) or contact our support team.

* **Workton platform**: [**@workton\_freelance\_bot**](https://t.me/workton_freelance_bot/app?startapp=docs) 
* **Support:** Contact us via [**@workton\_support\_ellie**](https://t.me/workton_support_ellie)
* **Community:** Join [**our Telegram community**](https://t.me/workton_freelance) for tips and networking


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